Skip to content
On this page


Who is this guide for?

  • Administrators and integrators who want to configure and deploy available connectors
  • Developers who want to develop new connectors or extend existing connectors

What is a connector?

A connector is a software component that allows RAC/M Identity to communicate with external systems such as LDAP directories, databases, and cloud services. It acts as a bridge between RAC/M Identity and the external system, facilitating data exchange and performing operations.

Connectors are essential for integrating and synchronizing data in RAC/M Identity. They enable retrieval of data from external applications and make it available in the solution without the need to export it beforehand as a data file such as CSV. Connectors can also be used to perform operations on external systems, such as creating, modifying, or deleting objects.

Connectors are particularly used by synchronization and provisioning tasks in RAC/M Identity. Synchronization tasks maintain data consistency between RAC/M Identity and external systems by retrieving data modifications from external systems and applying them in RAC/M Identity. Provisioning tasks create, modify, or delete objects in external systems based on actions performed in RAC/M Identity.

Please refer to the Collector for an ICF Connector section for more information on importing data from an ICF connector and the About Provisioning section to learn more about provisioning in RAC/M Identity.


To configure an ICF connector:

  1. In the menu bar, click on CONFIGURATION > ICF Connectors.
  2. In the top right corner of the page, click on the button .
  3. Under Details, in the Name text box, enter the desired name for the connector.
  4. In the Description text box, enter the purpose of the connector.
  5. Under Connector, follow these steps:
TypeSelect the type of connector you want to configure.
ICF ServerFrom the list, you can select a pre-configured ICF server instance.

If you need a new server, click on New ICF Server. You will need its host, port, and key information.

If you want to modify an existing server, click on Edit ICF Server.
  1. Under Server, the host, port, and key will be displayed.
  2. Under Settings, enter the connector's configuration information. These settings vary depending on the connector. Please refer to the connector's documentation for more details.
  3. Click on Save to save the connector.


Once you have saved the connector, you won't be able to modify its name and type.

  1. You can now test the connection by clicking on Test. If there is an error, make sure the configuration is valid. You can also check the logs for more details (see Viewing Logs). If you need assistance, please contact RAC/M Identity technical support.
  2. If the connection is successful, you can now use the connector to create sequences. For example, you can create a sequence to import users (see Importing People and Identities).

Available Connectors

The following connectors are available in RAC/M Identity. Some have dedicated documentation pages, click on the connector name to access them.

Active Directory LDAP
AWS IAM Identity
Cisco ISE
Dynamics 365
Employee Central
GuideWireUses Scripted API
HubSpotUses Scripted API
JDBCNamed "Database Table Connector"
MS Graph
Office 365
Proxy Connector
RSA Authentication Manager
SAP Success FactorsUses Scripted API
Scripted APIBase connector for certain connectors
Scripted AS400
Scripted SQL
WorkdayUses Scripted API